Frequently Asked Questions (FAQs)
MODCART is an online store dedicated to offering the latest and most innovative smart gadgets and tech accessories in Pakistan. We bring the best products to enhance your lifestyle, from smart home devices to fitness trackers and more.
Placing an order on MODCART is easy! Simply browse our website, select the product you want to purchase, add it to your cart, and proceed to checkout. You will be prompted to enter your delivery details and choose your preferred payment method.
We offer a variety of secure payment options including:
Bank Transfer
Cash on Delivery (COD)
Mobile Wallets (JazzCash, Easypaisa)
Yes, we offer Cash on Delivery (COD) for all orders within Pakistan. Simply select COD as your payment method during checkout.
Yes, we provide nationwide shipping! Whether you’re in Lahore, Karachi, Islamabad, or any other city in Pakistan, we deliver right to your doorstep.
Orders are typically processed within 1-2 business days. Delivery time may vary based on your location:
Major cities (Lahore, Karachi, Islamabad, etc.) typically take 3-5 business days.
For smaller cities and rural areas, delivery may take up to 7 business days.
Yes! Once your order is dispatched, we will send you a tracking number via email or SMS, so you can easily track your package.
We offer a 7-day return policy. If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving the item. We’ll assist you with the return or exchange process. The product must be in unused, original condition, and in its original packaging.
We apologize for any inconvenience caused. If you receive a damaged or incorrect item, please contact our customer support team immediately. We’ll resolve the issue by offering a return, exchange, or refund.
Yes, we offer warranties on most of our smart gadgets, which vary depending on the brand and product. Please check the warranty information on the product page for more details.
You can reach our customer support team via:
Email: support@modcart.pk
Phone/WhatsApp: +92-300-0944560
Yes, all the products available on MODCART are 100% A+ copy and original and sourced directly from reputable manufacturers and authorized distributors. We prioritize quality and authenticity.
Yes! We frequently offer discounts, promotions, and seasonal sales. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest offers.
Currently, MODCART operates exclusively online. However, we ensure that our website is user-friendly and secure, providing you with a seamless shopping experience.
If you’ve forgotten your password, simply click on the “Forgot Password” link on the login page. You’ll receive an email with instructions to reset your password.
If you need to modify or cancel your order, please contact our customer support team as soon as possible. If your order hasn’t been shipped yet, we’ll assist you in making the changes.
All products listed on MODCART are updated in real-time. If an item is out of stock, it will be clearly mentioned on the product page. We also allow customers to sign up for stock alerts.
Yes, we take your privacy seriously. Our website uses secure encryption methods to protect your personal and payment information. We never share your details with third parties without your consent.